Hampshire CAB Consortium Working Together

Campaigning for change

The experience of Citizens Advice Bureaux gives us a unique, fresh insight into the problems faced by people living in the UK.

Citizens Advice collects and collates evidence from each Bureau of CAB clients' problems and uses this to campaign for changes in national and local policies and services. We have a key role in speaking up for clients, raising issues brought into Bureaux, contributing to public debate and informing legislation.

Our policy/campaign work covers a huge range of issues including consumer, debt, housing, benefits, immigration, employment, legal matters and health. We work with policymakers, regulators, MPs, Assembly/Members and service providers.

Influencing policy and decision-makers is at the heart of the Citizens Advice service. The evidence we gain by helping people locally to resolve individual problems is used to inform our work with policymakers, regulators, Members of Parliament and Members of the National Assembly for Wales.

Every year, Citizens Advice receives over 40,000 detailed reports from Citizens Advice Bureaux on client problems caused by bad or unfair laws, policies and practices. This gives us extremely rich qualitative data in every area that adversely affects our clients with which to inform policy debate. We are continually collecting and acting on evidence, and looking for new ways to deliver social policy action.

Working with other Organisations

A further key aspect of our work involves participation and networking with other groups in the Hampshire area to expand the range of services we can offer to our clients, and also ensure the needs of our clients are expressed. We have worked with a wide variety of groups are actively involved in service development in the area. Every year we have continued to develop relationships and work with a wide variety of local statutory and publicly funded organisations to the benefit of our clients, and have continued to look for opportunities to work with others in the future.

Current campaigns

• Tenancy deposits - campaign to promote the tenancy deposit protection scheme to landlords.
   
• A right to justice - campaign to draw attention to the shortage of civil and family legal advice.
   
• Access to NHS dentists - campaign on the problem finding a NHS dentist.
   
• Putting Bailiffs on the spot - campaign to completely reform bailiff law.
   

Campaign successes

• Payment protection insurance investigation
   
• Tax Credit system review
   
• Village to get free-to-use cash machine - local bureau campaign
   
• More campaign successes - how our clients have benefited

How we campaign for change

• Working with policymakers

Policy/campaign publications

• Browse all our policy/campaign publications
   
• Order publications or view our social policy catalogue

Campaign for us

• Interested in becoming a local CAB campaigner?
   

Access Keys 123456789a

[CITIZENS ADVICE HAMPSHIRE] [ACCESSIBILITY] [ABOUT US] [OUR SERVICE] [MONEY ADVICE] [MENTAL HEALTH] [DOMESTIC VIOLENCE] [SOCIAL POLICY] [CONTACT US] [VOLUNTEERING]